Navigate to the top of our website and select the ‘Trading‘ from our website menu or navigate to trade.t7x.io. Once there,  click ‘register‘ in the lower right corner.

Fill out required information:

First name
Last name
Email
Phone number
Password
(optional) referral code from affiliate.

This section of our support page is designed to answer frequently asked questions. If you’ve already gone through our FAQs and our exchange manual and still having trouble, you may contact support to submit a ticket using our support ticketing system. A live representative will be able to assist you further.

You must have a registered trader account in order to use our support ticket system.

Navigate to the top of our website and select the ‘Tokens‘ sub-menu. Click on the specific token you’d like to learn more about and navigate to that page.

Yes, U.S. citizens and companies can create a trading account.

US investors that qualify as an accredited investor may participate in purchasing tokens through PPMs. These investors can only sell their ownership in the secondary market upon registration but may not purchase or repurchase in the secondary market. In other words, when trading for the token goes live on the exchange, investors can hold or sell but cannot repurchase.

U.S investors who do NOT qualify as an accredited investor can purchase and sell commonly traded cryptocurrencies that are held on other exchanges including Bitcoin, Ethereum, USDC, USDT, and Litecoin.

If the account is a corporate account, U.S. citizens can be the manager of the corporate account.

Getting verified is easy! Once logged into your trading account, navigate to the upper right hand corner menu and select ‘Identify Verification’ from the drop-down options. Once there, you’ll be given the option for the Tier 2 verification which includes:

1. Profile Photo
   • Please upload a photo without wearing any hats, masks or glasses and holding your ID Proof, Address Proof Document and a sheet of Paper with the Text – ‘Only for T7X’
2. Address Proof
   • Please provide a recent Utility Bill or Bank Account Statement from within the last three months.
3. Driver’s License Front and Back
   • Only government issued documents such as Driver’s license, Identity Cards, Passport, etc, are applicable.
4. Passport Number or Social Security (US specialty accounts)
5. Date of Birth

For Tier 3 (ADVANCED TRADING) verification:

1. Tax Identification Number
2. Tax Statement
3. Bank Statements
   • Individual or Enterprise (business bank statements)

It takes about 24 – 48 hrs for your account to be verified for Tier 2 level and bank details (both of which are required to be approved before you are allowed to participate in trading). You will receive email notifications when each verification is submitted and its status of approval.

In order to avoid delays in processing your application, make sure that all uploaded documents meet the required criteria.

Please note that to deposit funds, your Bank Details status must be verified first: 

To verify, please submit your Bank account details from the Bank Info tab on the upper-right side menu when logged into your T7X trader account.

Once Bank account details have been submitted and approved:

1. From the ‘My Wallet’ dropdown menu, select Deposit Fiat.

2. Once there, Please click on ‘DEPOSIT’ beside the Currency you would like to Deposit the funds in.

3. A new frame will open where you can enter the Deposit Amount in the available space.

4. Click ‘Generate Payment Order’ button.

5. You should see a window frame open up showing the generated Payment Order. Deposit the same amount of funds to the Beneficiary Bank as the amount on your Payment Order. Remember to use ONLY the Payment Order number in the reference field of your Bank Transfer. Your FIAT wallet will be updated after your deposit is completed.

6. Initiate a wire transfer through your verified bank account’s institution, using the information generated in your Payment Order.

You can check the status of your deposit in the Deposit History section of the page.

To initiate a withdrawal from your trader account, complete a money order specifying the desired withdrawal amount, ensuring it meets the minimum withdrawal threshold in your Trader account. Then, authenticate your request by entering the required OTPs from both email and Google Authenticator. Upon submission, an email titled “Withdrawal Order Pending” will promptly confirm the transaction amount and associated withdrawal fee.

Following this step, another email will invite you to schedule a Zoom video call appointment with our team for verification purposes. Please have your ID ready for this appointment. Once we confirm your identity and withdrawal request, funds will be transferred to the original bank account linked to your trader account upon registration within 24 – 48 hrs. In the event of a bank account change, traders must fill out prescribed forms accessible in the confirmation email providing the Zoom link.

Maker Fee:

When a user does a Buy or Sell from Limit or Stop Limit it deducts a fee called Maker fee.

Since the user is making the offer it’s called a Maker fee. Also if it is matched directly with an offer from Market taker fee will be applicable.

Taker Fee:

When a user does a Direct Buy-Sell from the Market it deducts a fee called the Taker fee.

Since the offer is matched with an existing offer (takes up an existing offer) and the trade is executed it’s called a Taker fee.

$300k income/cash and a net worth of at least $1 million as per SEC requirements:

https://www.sec.gov/education/capitalraising/building-blocks/accredited-investor